We want to be fully transparent with our operations and desire that our customers be fully informed of their rights and obligations in connection with their use of the Internet. It is important to us to know that you understand our policies and procedures. Please review the documents below.
Acceptable Use Policy
Defines what is acceptable when using the Internet connection provided by Tennessee Wireless, LLC.
DMCA Notice
Provides a way for copyright owners to report theft or misuse of copyrighted material.
Network Management Policy
How Tennessee Wireless manages traffic, congestion, security, and service performance on our network.
Small Business SLA
Service level agreement for Tennessee Wireless small business fiber Internet customers (PDF).
Privacy Policy
Defines what data is used by Tennessee Wireless to offer services and how that data is managed and maintained.